Agent information

Please select your country of delivery

Please note that you will be contacted by our partner Groupe Cat Iberica in relation to the transport of your vehicle to Burkina Faso.

We would be grateful if you could provide them with the following information in order to better coordinate your delivery and to avoid any unpleasant situation:

  • full contact details of the forwarder or clearing agent (name, telephone and email address)
  • address of delivery of the cargo and time table

Please note that import customs procedure and discharge of truck at your premises are under your account and responsibility. Please keep your agent duly informed and your premises duly prepared for attending the discharge of the truck upon arrival in order to avoid extra costs for which you will be responsible.

In case the import customs procedures were not finalized in due time, we will be forced to deliver the unit at a Customs Compound being all costs under your account and responsibility.

It is of the utmost importance that this information is forwarded your clearing/forwarding agent.

Groupe Cat’s agent in Togo, Bollore will be keeping us all informed about truck plate, ETS TOGO, ETA Border and expected arrival at your premises. Please kindly ensure that your agent informed at all stages of communications.

In case of any problem, please let us know urgently so Groupe Cat / Bollore can react in a timely manner and find a suitable solution.

Please note that you will be contacted by our partner Groupe Cat Iberica in relation to the transport of your vehicle to Niger.

We would be grateful if you could provide them with the following information in order to better coordinate your delivery and to avoid any unpleasant situation:

  • full contact details of our forwarder or clearing agent (name, telephone and email address)
  • address of delivery of the cargo and time table

Please note that import customs procedure and discharge of truck at your premises are under your account and responsibility. Please keep your agent duly informed and your premises duly prepared for attending the discharge of the truck upon arrival in order to avoid extra costs for which you will be responsible.

In case the import customs procedures were not finalized in due time, we will be forced to deliver the unit at a Customs Compound being all costs under your account and responsibility.

Please note that you / your agents are also responsible to ensure that the clearance is duly processed in Torodi. Please do let us know if you need assistance with this.

It is of the utmost importance that this information is forwarded your clearing/forwarding agent.

Groupe Cat’s agent in Togo, Bollore will be keeping us all informed about truck plate, ETS TOGO, ETA Border and expected arrival at your premises. Please kindly ensure that your agent informed at all stages of communications.

In case of any problem, please let us know urgently so Groupe Cat/Bollore can react in a timely manner and find a suitable solution.