| Toyota Warranty
In Detail - extract from the Toyota Warranty Booklet
Toyota warrants that it will either repair
or replace any part that Toyota supplies that is defective
in material or workmanship under normal use except those
items listed under "What is not covered" for
a period of twelve months or 20,000 Kilometres (12,000
miles), whichever comes first. Warranty coverage is fully
transferable to subsequent owners,
Warranty begins on the date the vehicle
is first delivered or put into use (in-service date).
Tires: Tires are warranted under separate
warranty provided by the tire manufacturer.
No Charge: Warranty repairs (parts and/or
labour) will be made at no change.
What is NOT covered:
a) Factors beyond the Manufacturer's Control:
Repairs and adjustments required as a result of misuse
(e.g. racing, overloading), negligence, modification,
alteration, tampering, disconnection, improper adjustments
or repairs, accident and use of add-on parts/material
are not covered.
b) Cosmetic or surface corrosion from
stone chips or scratches in the paint are not covered.
c) Damage or surface corrosion from the
environment such as acid rain, airborne fall-out (chemicals,
tree sap etc), salt, hail, windstorms, lightning, floods,
other acts of God and the like is not covered.
d) Lack of Maintenance or Use of Wrong
Fuel, Oil or Lubricants: Repairs and adjustments caused
by improper maintenance, lack of required maintenance,
or the use of fluids other than the fluids specified in
the Owner's Manual are not covered.
e) Maintenance is at the Owner's Expense:
Engine tune-up, lubrication, cleaning and polishing, replacement
of filters, coolant, spark plugs, fuses, worn wiper blades,
worn brake pads and linings or worn clutch linings are
some of the normal maintenance services all vehicles require.
f) Normal Noise, Vibration and Deterioration:
Normal noise, vibration, wear, tear, or deterioration
such as discoloration, fading, deformation or blur is
not covered.
g) Altered Mileage: Failure of a vehicle
on which the odometer mileage has been altered or changed
so that the vehicle mileage cannot be readily ascertained
is not covered.
h) Extra Expenses: Incidental or consequential
damages such as telephone calls, loss of time, inconvenience
or commercial loss are not covered.
Owner's Responsibilities:
a) Obtaining Warranty Service: Owner is
responsible for delivering the vehicle to any authorised
Toyota Dealer in the country of use in order to obtain
warranty service.
b) Maintenance: Owner is responsible for
properly operating, maintaining and caring for the vehicle
in accordance with the instructions in the Owner's Manual.
If the vehicle is subject to use under severe driving
conditions owner should follow the maintenance requirements
specified in the Owner's Manual.
c) Maintenance Records: Owner is responsible
for keeping maintenance records since it may be necessary
in some instances to show that the required maintenance
has been performed.
How to get Toyota Warranty Service:
a) Contact the Service Department of the
Toyota Distributor who applied warranty to your vehicle.
b) Be prepared to provide an accurate
description of the problem, including the conditions under
which the problem occurred. You will also need the Vehicle
Model and Year, present mileage, date of purchase (or
delivery to you), selling dealer, and the service history
of the vehicle.
Contact:
Eddie Davies
Responsable après-ventes
Ligne
directe: +350 200 59128
Fax: +350 200 46262
E-mail: edward.davies@toyota-gib.com
TGS strongly recommends that before buying a Toyota you
insist upon proof of Warranty.
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