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Toyota Warranty In Detail - extract from the Toyota Warranty Booklet

Toyota warrants that it will either repair or replace any part that Toyota supplies that is defective in material or workmanship under normal use except those items listed under "What is not covered" for a period of twelve months or 20,000 Kilometres (12,000 miles), whichever comes first. Warranty coverage is fully transferable to subsequent owners,

Warranty begins on the date the vehicle is first delivered or put into use (in-service date).

Tires: Tires are warranted under separate warranty provided by the tire manufacturer.

No Charge: Warranty repairs (parts and/or labour) will be made at no change.

What is NOT covered:

a) Factors beyond the Manufacturer's Control: Repairs and adjustments required as a result of misuse (e.g. racing, overloading), negligence, modification, alteration, tampering, disconnection, improper adjustments or repairs, accident and use of add-on parts/material are not covered.

b) Cosmetic or surface corrosion from stone chips or scratches in the paint are not covered.

c) Damage or surface corrosion from the environment such as acid rain, airborne fall-out (chemicals, tree sap etc), salt, hail, windstorms, lightning, floods, other acts of God and the like is not covered.

d) Lack of Maintenance or Use of Wrong Fuel, Oil or Lubricants: Repairs and adjustments caused by improper maintenance, lack of required maintenance, or the use of fluids other than the fluids specified in the Owner's Manual are not covered.

e) Maintenance is at the Owner's Expense: Engine tune-up, lubrication, cleaning and polishing, replacement of filters, coolant, spark plugs, fuses, worn wiper blades, worn brake pads and linings or worn clutch linings are some of the normal maintenance services all vehicles require.

f) Normal Noise, Vibration and Deterioration: Normal noise, vibration, wear, tear, or deterioration such as discoloration, fading, deformation or blur is not covered.

g) Altered Mileage: Failure of a vehicle on which the odometer mileage has been altered or changed so that the vehicle mileage cannot be readily ascertained is not covered.

h) Extra Expenses: Incidental or consequential damages such as telephone calls, loss of time, inconvenience or commercial loss are not covered.

Owner's Responsibilities:

a) Obtaining Warranty Service: Owner is responsible for delivering the vehicle to any authorised Toyota Dealer in the country of use in order to obtain warranty service.

b) Maintenance: Owner is responsible for properly operating, maintaining and caring for the vehicle in accordance with the instructions in the Owner's Manual. If the vehicle is subject to use under severe driving conditions owner should follow the maintenance requirements specified in the Owner's Manual.

c) Maintenance Records: Owner is responsible for keeping maintenance records since it may be necessary in some instances to show that the required maintenance has been performed.

How to get Toyota Warranty Service:

a) Contact the Service Department of the Toyota Distributor who applied warranty to your vehicle.

b) Be prepared to provide an accurate description of the problem, including the conditions under which the problem occurred. You will also need the Vehicle Model and Year, present mileage, date of purchase (or delivery to you), selling dealer, and the service history of the vehicle.

Contact:
Eddie Davies
Responsable après-ventes

Ligne directe: +350 200 59128
Fax: +350 200 46262
E-mail: edward.davies@toyota-gib.com

TGS strongly recommends that before buying a Toyota you insist upon proof of Warranty.

 
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